Hot Topics / Priority Issues

OMH Summary on Managed Care Grievances & Appeals Process

New Yorkers with behavioral health conditions are about to see the coordination and approval of Medicaid funded treatments and services move to the MCOs that are already overseeing their medical and pharmacy benefits. Accordingly, OMH is clarifying below how beneficiaries can take action when a plan is either denying or not providing adequate and appropriate care. 

CLICK HERE to access the OMH Summary on Managed Care Grievances & Appeals Process